Parfrey Place Medical Centre

Practice Times
Dr Vu Pham Mon, Thurs, Frid 8.30am – 5pm
Tues 8.30am – 5pm
Wed 2pm – 5.30pm
Sat 8am – 12 noon
Dr Tania McDonald Every alternate Monday, Tuesday 8.30am – 1pm
Wednesday 8.30am – 4pm
Every alternate Saturday 8am – 12 noon 
Dr Champa Wickramasinghe Every alternate Monday 8.30am – 2pm
Wednesday 8.30am – 2pm
Friday 8.30am – 2pm
SUNDAYS AND PUBLIC HOLIDAYS WE ARE CLOSED.
Practice Staff:
Practice Manager Kim
Practice Nurse Tendai

Jolande
Receptionists Gayle

Barb

Linh-dan
Appointments:

Please ring 3341 2002 for an appointment. Every effort will be made to accommodate your preferred time and GP. Emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen delay or your GP has been called away. Longer consultation times are available, so please ask our receptionists if you require some extra time. If you or a family member, require an interpreter service, we can organise this for you.  Please let us know when you make the appointment.

If you need to cancel your appointment when possible please give 24 hours’ notice, otherwise there may be a cancellation fee.

Care Outside Normal Opening Hours Arrangements

If you need care outside our normal opening hours, please phone our accredited deputising service, Hello Home Doctor on 134 100 or make an appointment via their app.

Home Visits:

Home visits are available for regular patients of this practice whose condition prevents them from attending the surgery.

This is at the doctor’s discretion.

Telephone Access:

GPs in the practice may be contacted during normal surgery hours. If the GP is with a patient, a message will be taken and the reception staff will advise you when it is likely that the GP will return your call. Your call will always be put through to the GP in an emergency.

Services available:

Home visits, check-ups, family planning, Pap smears, pregnancy tests, ECG: heart check, counselling, vaccinations: children and travel, minor surgery: stitching cuts, removal of moles and sunspots, liquid nitrogen freezing therapy for sun spots and warts, nutritional advice, industrial medical advice and consultation, sports medicine, skin checks.

Visiting Psychologist:

Matthew Bentley consults here every second Tuesday and every Friday. If you need to make an appointment with Matthew please contact him on his mobile: 0423 356 420.

Podiatrist:
Elmo Senanayake consults at Parfrey Medical. Patients can make an appointment by contacting us.
Our Doctors:

Dr Vu Pham has over twenty-five years experience in all aspects of general practice.

Dr Champa Wickramasinghe has over ten years’ experience in all aspects of general practice.

Fees and billing arrangements:

This is a bulk billing practice. All Workcover invoices will be submitted through Workcover Qld or the appropriate insurer. DVA patients will be asked to sign a voucher.

Some medicals such as work medicals, commercial driving medicals will incur a fee and are not rebateable through Medicare.

Getting the results of any test or procedure:

Your doctor will advise when they expect the results to arrive at the practice.

Our nurses are available to give you your results however it is best practice that you make an appointment with your doctor to discuss your results. Please phone between 9.00am and 2.00pm to speak with the nurse.

If the doctor needs to see you for the results of a test, our nurse will phone you to make an appointment for you to see the doctor.

Results cannot be given to parents of children over 18 years old unless consent has been given by the patient. The same applies for partners, consent must be given by the patient to release information to their spouse/partner.

We have a   pathology room within the practice which is open Mon, Wed and Friday 8.30am – 12.30pm.

Reminder System:

Our practice is committed to preventive care. Your doctor will seek your permission to be included on our reminder system. We may issue you with a reminder notice from time to time offering you preventive health services appropriate to your care. If you do not wish to be part of this system please let your doctor or reception know.

Management of your Personal Health Information:

Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. We abide by the ten National Privacy Principles available at http://www.privacy.gov.au/health/index.html

Sterilisation:

All reusable instruments used for procedures are sterilized in an autoclave under high temperature and pressure conditions to meet Australian Standards. Disposable equipment is also used and disposed of as per Australian Standards.

Transfer of Medical records:

If you require a copy of your medical record sent to another practice you will need to sign a “Transfer of records” request at your new practice. We will then send a summary to that practice.

Accreditation:

Our practice goes through the process of accreditation every 3 years. This is the process of measuring and ensuring quality against a set of guidelines set by our peers, the Royal Australian College of General Practitioners.

Accreditation is a sign of this practice’s ongoing commitment to Quality Patient Care.

MyHealthRecord
If you wish to opt out of having a MyHealthRecord you will need to go to: www.myhealthrecord.gov.au and follow the instructions. This needs to be done by 15 October 2018.
Your rights:
If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us. We take your concerns, suggestions and complaints seriously. If you feel you need to take your concerns further please contact:

Office of the Health Ombudsman
400 George Street
BRISBANE Q 4001
www.oho.qld.gov.au
Ph: 133OHO (133646)

Helpful Links:
www.mydr.com.au – Health and Medical Info for Australia
www.arthritisaustralia.com.au – Information on Arthritis
www.strokefoundation.org.au – Facts and Figures on Stroke
www.cancerqld.org.au – Information on Cancer
www.betterhealth.vic.gov.au – Health information
www.myhealthrecord.gov.au – Information on the digital MyHealthRecord
www.nps.org.au – Information on Medications
This practice has a no smoking policy.
Book Now
Would you like to book an appointment?

How to find us

196 Parfrey Road,
ROCHEDALE SOUTH QLD 4123

07 33412002

reception@parfreymedical.com.au