Parfrey Place Medical Centre

Information Sheet

196 Parfrey Road
Phone: (07) 3341 2002
Fax: (07) 3341 3274
Dr Vu PhamMon 8.30am – 4.30pm
Tues 1:00pm – 4.30pm
Thurs 1:00pm – 4.30pm
Fri 8.30am – 4.30pm
Sat 8.00am – 11.30am
Dr Champa WickramasingheWed 9.30am – 2.00pm
Fri 9.30am – 3.00pm
Dr Evangeline MarzanTues 9:00am – 4:30pm
Thurs 9:00am – 4:30pm
Every 2nd Saturday 8.30am – 11.30am
Dr Cherian ThomasMon 8.30am – 12.30pm


Practice Staff:

  • Practice Manager – Danielle
  • Practice Nurses – Tendai, Natsai and Helen
  • Receptionists – Gayle, Melanie and Xuan

Please ring 07 3341 2002 for an appointment. Every effort will be made to accommodate your preferred time and GP. Emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen delay or your GP has been called away. Longer consultation times are available, so please ask our receptionists if you require some extra time. If you or a family member, require an interpreter service, we can organise this for you. Please let us know when you make the appointment.
If you need to cancel your appointment when possible please give 24 hours’ notice, otherwise there may be a cancellation fee.

We now have an online booking system using HealthEngine. 

Care Outside Normal Opening Hours Arrangements

If you need care outside our normal opening hours, please phone our accredited deputising service, Hello Home Doctor on 134 100 or make an appointment via their app.

Home Visits:

Home visits are at the discretion of your doctor.

Telephone Access:

Telehealth is available for those patients who are COVID positive or not well enough to attend the practice. Please call the practice to make a Telehealth appointment.  Fees may apply. 

Services available:
Home visits, check-ups, family planning, Pap smears, pregnancy tests, ECG: heart check, counselling, vaccinations: children and travel, minor surgery: stitching cuts, removal of moles and sunspots, liquid nitrogen freezing therapy for sun spots and warts, nutritional advice, industrial medical advice and consultation, sports medicine, skin checks.
Visiting Psychologist:

Matthew Bentley consults every Tuesday and Thursday. If you need an appointment, please phone Matthew on this mobile: 0423 350 420.

Our doctors:

Dr Vu Pham has over twenty-five years experience in all aspects of general practice.

Dr Champa Wickramasinghe has years of experience in all aspects of general practice.

Dr Eve Marzan has special interests in women’s and children’s health, mental health, minor surgeries, and chronic disease management.

Dr Cherian Thomas has come to us with a wealth of experience in all aspects of skin cancer care.

Fees and billing arrangements:

We are a mixed billing practice.

All pensioners, concession card holders, Gold DVA card holders will continue to be bulk billed.  Children under 16 will also be bulk billed. We will process your Medicare claim through our system.

Please see our fee schedule (below) for prices.

Some medicals such as work medicals, commercial driving medicals will incur a fee and are not rebateable through Medicare.

Fee Schedule:
 Practice FeeMedicare Rebate
Short (Item 3)$30.00$18.95
Standard (Item 23)$60.00$41.40
Long (Item 36)$96.95$80.10
Prolonged (Item 44)$145.00$118.00
eScript$20.00NO REBATE
Ongoing Referral$20.00NO REBATE
  • Commercial Drivers License is dependent on time and what is needed.
  • Please note that Telehealth consultations are available ONLY for those patients who have tested positive for COVID or who are not capable of attending the practice. You MUST have visited the practice in the preceding 12 months to qualify for a Telehealth consult.
  • For more information on fees please contact the practice.
Getting the results of any test or procedure:

Your doctor will advise when they expect the results to arrive at the practice.
Our nurses are available to give you your results however it is best practice that you make an appointment with your doctor to discuss your results. Please phone between 9.00am and 2.00pm to speak with the nurse.

If the doctor needs to see you for the results of a test, our nurse will phone you to make an appointment for you to see the doctor.
Results cannot be given to parents of children over 18 years old unless consent has been given by the patient. The same applies for partners, consent must be given by the patient to release information to their spouse/partner.

Reminder System:

Our practice is committed to preventive care. Your doctor will seek your permission to be included on our reminder system. We may issue you with a reminder notice from time to time offering you preventive health services appropriate to your care. If you do not wish to be part of this system please let your doctor or reception know.  Our reminders and recalls are sent out through HealthEngine. 

Management of your Personal Health Information:
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. We abide by the ten National Privacy Principles available at
All reusable instruments used for procedures are sterilized in an autoclave under high temperature and pressure conditions to meet Australian Standards. Disposable equipment is also used and disposed of as per Australian Standards.
Transfer of Medical records:
If you require a copy of your medical record sent to another practice you will need to sign a “Transfer of records” request at your new practice. We will then send a summary to that practice.
Our practice goes through the process of accreditation every 3 years. This is the process of measuring and ensuring quality against a set of guidelines set by our peers, the Royal Australian College of General Practitioners. Accreditation is a sign of this practice’s ongoing commitment to Quality Patient Care.
Your rights:
If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us. We take your concerns, suggestions and complaints seriously. If you feel you need to take your concerns further please contact;   Office of the Health Ombudsman
400 George Street
Ph: 133OHO (133646)